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Course Overview

Learning Programme in Business Administration

Learning Programme in Business Administration

This one-week introductory Business Administration Learning Programme aims to equip learners with the essential knowledge, skills, and behaviours required for effective administrative support roles within a variety of business environments. The course provides a foundational understanding of core business administration functions, including communication, time management, record-keeping, and customer service.

In response to emerging workplace trends, the programme introduces learners to the practical application of Artificial Intelligence (AI) tools within business settings, emphasising responsible and ethical use. Learners will develop the ability to use AI to enhance efficiency in administrative tasks while maintaining critical oversight and data protection best practices.

The programme also ensures that all learners are fully aware of their safeguarding responsibilities, the principles of the Prevent duty, and the importance of online safety. These are embedded from the outset to meet statutory requirements and promote safe, respectful, and inclusive working environments.

Learners will complete the programme with a clear understanding of progression opportunities within the business administration sector and will be supported to identify suitable next steps in learning or employment.

Ticket Information

Business Admin Learning Programme
Free

 
Date And Time
02/02/2026 @ 09:00 to
06/02/2026 @ 15:00
 

Registration End Date

02/02/2026
 
Location
Online event
 
Course Types
Online Course
 
Course Category
Education

Qualification Overview

  • Course Duration: 1 week
  • Timetable: Mon-Fri, 09:00-15:00
  • Delivery Method(s): Online
  • Level: entry
  • Awarding Body: CPD modules

By the end of this one-week Business Administration Learning Programme, learners will be able to:

  1. Explain what safeguarding, Prevent, and online safety mean and know what to do if they have a concern in the workplace.
  2. Identify and understand key workplace policies, including Environmental Policies.
  3. Understand the importance of sustainability and explain why a business should be sustainable.
  4. Recognise the key roles and structures within a business and understand how administration supports day-to-day operations.
  5. Demonstrate simple and professional communication skills, including writing basic emails and providing good customer service.
  6. Use simple time management and organisation techniques, such as using diaries, calendars, and checklists to plan tasks.
  7. Carry out core administration tasks like filing, scheduling appointments, keeping basic records, and supporting meetings.
  8. Understand the importance of keeping information safe and private, including a basic awareness of GDPR.
  9. Use everyday digital tools (such as email, calendars, and spreadsheets) to support administration tasks.
  10. Be aware of how Artificial Intelligence (AI) is used in business administration and try simple AI tools to help with tasks like writing emails, creating CVs, and preparing for interviews.
  11. Understand how to use AI safely and responsibly, knowing when to check information and when it is not appropriate to use AI.
  12. Take part in practical tasks like creating a CV and practising interview skills, using both traditional and AI-supported methods.
  13. Reflect on their progress and identify their next steps, including options for further learning, volunteering, or employment.

Funding criteria

This is a Tailored Learning Programme delivered in partnership with Slough Borough Council and the RBWM.
This course is available only for learners who meet the funding eligibility criteria below:

– Resident within the boroughs of Slough or RBWM
– Resident in the UK
– Have Right to Work in the UK
– Aged 19 years+

Progression opportunities

Upon successful completion of this introductory programme, learners may progress to:

  • A guaranteed job interview with Worldwide Education for administrative roles within the education and childcare sectors. This provides learners with a direct opportunity to enter the workforce and apply their newly acquired skills in a supportive environment.
  • Entry-level employment, volunteering, or work experience in business administration or customer service roles.
  • A Level 1 Award or Level 2 Certificate in Business Administration to further develop their knowledge, skills, and industry-specific competence.
  • Other vocational courses in related areas such as customer service, digital skills, or employability programmes.
  • Additional tailored learning opportunities to build on specific areas of interest, such as education or digital skills.
Qualification Reference Number (QRN)

N/A

Total qualification time (TQT):

30

Guided learning hours (GLH)

30

Accreditation

CPD

Mode of Delivery

Online

Entry requirements:

  • Pre-requirements: Access to a laptop and a word processor app (e.g. Microsoft Word)
  • Level: entry
  • Age: 19+

Mandatory Units

9 Units

Assessment

Interactive quiz

Real Work Environment (RWE)

Not required

Testimonials

"I found that the classroom environment was very nice and calming because before I started I was very nervous and wary and I felt at ease with you. The opportunities you have given us to share and express our experiences has made it very insightful and I have learnt about different ways of teaching and learning through these conversations. Your input and delivery has been informative and very easy for me to understand. Thank you for making me feel safe and like I'm apart of a team."
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Kerry CarpenterLearning Programme for Teaching Assistants
"It was a pleasure to be in the teaching assistant course throughout the week, delivered by you. I found it very useful and eye-opening. I learnt a lot about the schools in the UK. Your way of engaging the class and delivering the topics was found welcoming and professional. I thank you for your time and dedication to the class and wish you health and success."
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Ali S.Learning Programme for Teaching Assistants
"I like the curriculum being taught, as well as the quantity of information I retained and learned from this cause concerning Childcare and safeguarding. This will be useful in the future for work and other jobs such as teaching and working in schools. The tutor (Victoria) was fantastic, and I appreciated her teaching a lot. She demonstrated passion and excitement, and there was nothing more to be said. I loved the ambiance and her amazing teaching skills, and the facilities and resources were also amazing. I am looking forward for the next week training session, hopefully it will also beneficial for me in my future career."
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Tayyaba M.Learning Programme in Childcare
The teaching was very good and informative whilst also being entertaining at getting the class involved and working as a team to learn the modules. The presentation slides were very good and easy to read and learn from. Rusidha taught us very well, as well as including some real life experiences to help better explain some of the modules. The classroom was air conditioned at a comfortable temperature for learning. Overall, the learning sessions were informative and made interesting for all of us and her teaching style and methods made the modules easy to learn and to pass the quizzes at the end. I very much recommend her as a tutor for future courses.
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David W.Learning Programme in Business Administration
I found the training very useful and learnt some new skills in Business accounting and refreshed my knowledge in other subjects. Rusidha was very engaging and delivered the training in a professional manner. She was very approachable and included the whole class in any discussions. She was able to answer any questions anyone had and if she was not sure she was able to signpost. I have no suggestions for the way she can improve as I was very happy with her style of teaching.
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Parminder K.Learning Programme in Business Administration
It was a wonderful experience. The members of educate2gether are helpful, kind and supportive. They provide every possible help when it needed. My tutor Debbie is also intelligent and professional. She teaches with heart and read every assignment carefully and appreciate the efforts of the students. My classmates are very nice . I have learnt a lot from each and every person there.
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Ishu SharmaLevel 2 Cert in Supporting Teaching & Learning
To date I have thoroughly enjoyed the course. I have found it both informative and enjoyable. The chemistry of the group is great and the delivery of the various courses has made the interaction smooth. The course lecturer has been patient and made sure that all points are understood using repetitive questioning. Barring a few technical glitches at the very beginning of the course, there is not any changes that I would make. I would definitely recommend these courses and would be happy to take part in any others.
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Gary BradshawLearning Programme for Health and Social Care
"The course 'Business Administration' was a great with Mr Chris. He was a great kind helpful and high professional person. The way of his teaching was so great, very interesting and high standards using more examples to make us to clear understand in the class. I believe all students were so happy with him including me. Everyone gave proper and quick answers when he was questioned individually during this course. Thank you very much for your kind supports."
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ShobhaBusiness Admin Learning Programme
The course was highly informative and well-structured, covering key aspects of school administration and financial management in a clear and practical manner. The content was relevant and aligned with real-world scenarios, making it easy to apply in a professional setting. The instructors were knowledgeable and engaging, ensuring that complex topics were explained effectively. The videos were helpful but we should have access to the slides they show in those video. I particularly appreciated the interactive elements, such as case studies and discussions, which enhanced my understanding of financial planning and administrative processes. Overall, I found the course valuable and would recommend it to others seeking to develop their skills in school administration and finance. Thank you for providing such a well-organized and insightful program, and the teacher Chris was very good.
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Ligia S.School Admin & Finance
Thank you so much for all your help during the process of going through the teaching assistant course. I appericate all the help and support. You have all helped me in your own way and I'm thankful for your help. I am glad I have achieved what I have achieved. It has had its ups and downs but with Debbie, Victoria, Hazel, Daniel, Marta, Maria and Priyangan I got through the tough times. Emma thank you for building a beautiful and successful company. I really appreciate everything you have done for me throughout this journey. Also thanks to Leah for the laughs. And Jaleesa for always being present and making people laugh and being welcoming. Also Chris as he would also talk and give support. The staffing Emma has is so amazing, supportive and welcoming and also very helpful.
Educate2Gether
KerryL3 Diploma in Supporting Teaching & Learning

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